VA reports decrease of September appointments scheduled at Manchester VAMC health facility

The Manchester VA Medical Center, subsidiary 608 in Manchester, New Hampshire scheduled 19,374 pending appointments in September compared to 35,704 during the same period last year, according to data collected from the U.S. Department of Veterans Affairs.

Of the total number of appointments this September, 16,981 had a wait time of 30 days or less (87.6%) and 2,393 appointments (12.4%) were scheduled more than 30 days out.

A study published in the Journal of the American Medical Association (JAMA) in January 2019, reported that wait times for new appointments at VA health care facilities were similar or better to wait times at private-sector providers between 2014 and 2017.

The Government Accountability Office (GAO), however, released a report in July 2019 cautioning that the VA’s data-tracking system only captures part of the appointment process and fails to account for the time that it takes the VA to enroll veterans in its health benefits program.

At a hearing before the House Veterans Affairs Committee after the report was released, Debra Draper, health care director at the GAO, said new patients may actually wait up to 70 days for an appointment when they first enroll for benefits.

The VA explains on its website that when veterans apply for benefits, they are assigned to 1 of 8 priority groups, with those who need immediate care due to service-related disabilities placed in higher priority groups. Veterans who do not have service-connected disabilities and earn a higher income are placed in the lower priority groups.

Manchester VA Medical Center – 608 Appointments Scheduled in September 2020 vs. September 2019

Source: U.S. Veteran’s Administration